PART I. DEVELOPING A CRITICAL APPROACH TO ORGANIZATIONAL COMMUNICATION1. Introducing Organizational Communication2. The Critical ApproachPART II. THEORIES OF ORGANIZATIONAL COMMUNICATION AND THE MODERN ORGANIZATION3. Scientific Management, Bureaucracy, and the Emergence of the Modern Organization4. The Human Relations School5. Organizations as Communication Systems6. Communication, Culture, and OrganizingPART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE7. Power and Resistance at Work8. The Postmodern Workplace: Teams, Emotions, and No-Collar Work9. Communicating Gender at Work10. Communicating Difference at Work11. Leadership Communication in the New Workplace12. Branding and Consumption13. Organizational Communication, Globalization, and Democracy14. Communication, Meaningful Work, and Personal Identity

Not only does this textbook familiarize students with the field of organizational communication - historically, conceptually and pragmatically - but it also approaches the field from a perspective grounded in critical theory and research. It challenges students to re-examine thoughts and beliefs in order to succeed in today's organizational settings.