Managing quality customer service : a practical guide for establishing a service operation / by William B Martin

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TextPublication details: New Delhi, India : Viva Books, c2004Description: 112 pages ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Open Shelf	Albukhary International University LEVEL 2	HF 5415.5 .M37 2004 (Browse shelf(Opens below))	Available	1100027673

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