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Managing quality customer service : a practical guide for establishing a service operation / by William B Martin

By: Material type: TextPublication details: New Delhi, India : Viva Books, c2004Description: 112 pages ; 24 cmISBN:
  • 8176495921
  • 9788176495929
Subject(s): LOC classification:
  • HF 5415.5  .M373 2004
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Open Shelf Albukhary International University LEVEL 2 HF 5415.5 .M37 2004 (Browse shelf(Opens below)) Available 1100027673
Total holds: 0

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