Measuring customer satisfaction / Richard F. Gerson.

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TextPublication details: Menlo Park, Calif. : Crisp Publications, c1993.Description: ix, 112 p. : ill. ; 26 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Open Shelf	Albukhary International University LEVEL 2				HF 5415.5 .G47 2004 (Browse shelf(Opens below))					Available			1100027677

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