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Make that call! / by Iain Maitland.

By: Material type: TextTextSeries: The Creating Success SeriesPublication details: London : Kogan Page, c2012.Edition: 2nd edDescription: 168 p. ; 24 cmISBN:
  • 9788175544550
  • 8175544554
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Item type Current library Call number Status Barcode
Open Shelf Albukhary International University LEVEL 2 HF 5541 .T4 .M45 2009 (Browse shelf(Opens below)) Available 1100023302
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Make That Call! provides advice on making telephone calls, seeking to ensure that the caller gives a positive impression of his company. Covering everything from dealing with unwanted calls to teleselling, it includes 101 sample phone conversations. There are action checklists and summaries.

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