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Handbook of marketing scales : multi-item measures for marketing and consumer behavior research / editors, William O. Bearden, Richard G. Netemeyer, Kelly L. Haws.

Contributor(s): Material type: TextPublication details: Los Angeles : SAGE, c2011.Edition: 3rd editionDescription: xiv, 603 pages ; 29 cmISBN:
  • 9781412980180
Subject(s): LOC classification:
  • HF 5415.3  .B32 2011
Contents:
Introduction -- Traits and individual difference variables -- Values and goals -- Involvement, information processing, and affect -- Reactions to marketing stimuli -- Attitudes about the performance of business firms, satisfaction and post-purchase behavior, social agencies, and the marketplace -- Sales, sales management, organizational behavior, and interfirm-intrafirm issues
Summary: The Handbook of Marketing Scales, Third Edition, represents a clear and user-friendly collection of multi-item, self-report measures developed and frequently used in consumer behavior and marketing research. This Handbook also aims to help identify areas where measures are needed, thus encouraging further development of valid measures of consumer behavior and marketing constructs.--Book Jacket.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Open Shelf Albukhary International University LEVEL 2 HF 5415.3 .B32 2011 (Browse shelf(Opens below)) Available 1100019352
Total holds: 0

Rev. ed. of: Handbook of marketing scales : multi-item measures for marketing and consumer behavior research / William O. Bearden, Richard G. Netemeyer. 2nd ed. 1999.

Published in cooperation with the Association for Consumer Research.

Includes bibliographical references and index.

Introduction --
Traits and individual difference variables --
Values and goals --
Involvement, information processing, and affect --
Reactions to marketing stimuli --
Attitudes about the performance of business firms, satisfaction and post-purchase behavior, social agencies, and the marketplace --
Sales, sales management, organizational behavior, and interfirm-intrafirm issues

The Handbook of Marketing Scales, Third Edition, represents a clear and user-friendly collection of multi-item, self-report measures developed and frequently used in consumer behavior and marketing research.
This Handbook also aims to help identify areas where measures are needed, thus encouraging further development of valid measures of consumer behavior and marketing constructs.--Book Jacket.

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