Intercultural business communication / by Lillian H. Chaney, Jeanette S. Martin.

By:

Chaney, Lillian H

Contributor(s):

Martin, Jeanette S [author]

Material type: Text

TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.Edition: 4th edDescription: xiii, 306 pages : illustrations ; 24 cmISBN:

9788131719787
9780131860094
0131860097

Subject(s):

LOC classification:

HF 5389 .C47 2007

Contents:

Ch. 1. nature of intercultural communication -- Ch. 2. Universal systems -- Ch. 3. Contrasting cultural values -- Ch. 4. Cultural shock -- Ch. 5. Language -- Ch. 6. Oral and nonverbal communication patterns -- Ch. 7. Written communication patterns -- Ch. 8. Global etiquette -- Ch. 9. Business and social customs -- Ch. 10. Intercultural negotiation process -- Ch. 11. Intercultural negotiation components -- Ch. 12. Laws affecting international business and travel.

Summary: "This book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered. Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws affecting international business and travel. A good reference work for anyone who works internationally." - product description.

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Holdings
Item type	Current library	Call number	Status	Barcode
Open Shelf	Albukhary International University LEVEL 2	HF 5389 .C47 2007 (Browse shelf(Opens below))	Available	1100031324
Open Shelf	Albukhary International University LEVEL 2	HF 5389 .C47 2007 (Browse shelf(Opens below))	Available	1100029183

Total holds: 0

Includes bibliographical references and index.

Ch. 1. nature of intercultural communication --
Ch. 2. Universal systems --
Ch. 3. Contrasting cultural values --
Ch. 4. Cultural shock --
Ch. 5. Language --
Ch. 6. Oral and nonverbal communication patterns --
Ch. 7. Written communication patterns --
Ch. 8. Global etiquette --
Ch. 9. Business and social customs --
Ch. 10. Intercultural negotiation process --
Ch. 11. Intercultural negotiation components --
Ch. 12. Laws affecting international business and travel.

"This book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered. Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws affecting international business and travel. A good reference work for anyone who works internationally." - product description.

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