How to measure social media : a step-by-step guide to developing and assessing social media ROI : by Nichole Kelly.
Material type:
TextLanguage: ENG Publication details: Indianapolis, Ind. : Que Pub., c2013.Description: xii, 243 pages. : illustration. ; 23 cmISBN: - 9780789749857
- HF 5415. I26 .K45 2013
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Open Shelf | Albukhary International University LEVEL 2 | HF 5415.1265 .K45 2013 (Browse shelf(Opens below)) | Available | 1100027267 |
Includes index.
Aligning social media strategies to marketing goals -- Aligning social media to the sales funnel -- Social media for brand awareness -- Measuring brand awareness -- Social media for lead generation -- Measuring lead generation -- Social media for customer retention -- Measuring customer retention -- Breaking down the barriers to social media measurement -- Understanding the dots that need to connect to measure -- Measurement tool review -- The perfect mix of tools for under $10 a month -- Creating a cross-functional dashboard -- Tying it all together.
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