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How to measure social media : a step-by-step guide to developing and assessing social media ROI : by Nichole Kelly.

By: Material type: TextLanguage: ENG Publication details: Indianapolis, Ind. : Que Pub., c2013.Description: xii, 243 pages. : illustration. ; 23 cmISBN:
  • 9780789749857
Subject(s): LOC classification:
  • HF 5415. I26 .K45 2013
Contents:
Aligning social media strategies to marketing goals -- Aligning social media to the sales funnel -- Social media for brand awareness -- Measuring brand awareness -- Social media for lead generation -- Measuring lead generation -- Social media for customer retention -- Measuring customer retention -- Breaking down the barriers to social media measurement -- Understanding the dots that need to connect to measure -- Measurement tool review -- The perfect mix of tools for under $10 a month -- Creating a cross-functional dashboard -- Tying it all together.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Open Shelf Albukhary International University LEVEL 2 HF 5415.1265 .K45 2013 (Browse shelf(Opens below)) Available 1100027267
Total holds: 0

Includes index.

Aligning social media strategies to marketing goals -- Aligning social media to the sales funnel -- Social media for brand awareness -- Measuring brand awareness -- Social media for lead generation -- Measuring lead generation -- Social media for customer retention -- Measuring customer retention -- Breaking down the barriers to social media measurement -- Understanding the dots that need to connect to measure -- Measurement tool review -- The perfect mix of tools for under $10 a month -- Creating a cross-functional dashboard -- Tying it all together.

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