Service operations management : improving service delivery / Robert Johnston and Graham Clark.

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Material type: Text

TextPublication details: New Delhi : Pearson, 2005.Edition: 2nd edDescription: 516 p. : 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Open Shelf	Albukhary International University LEVEL 2	HD 9980.5 .J65 2005 (Browse shelf(Opens below))	Available	1100026148

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Includes index.

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