Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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TextSeries: Irwin/McGraw-Hill series in operations and decision sciencesPublication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Open Shelf	Albukhary International University LEVEL 2	HD 9980.5 .F59 2006 (Browse shelf(Opens below))	Available	1100027160
Audio-visual Materials	Albukhary International University LEVEL 1	HD 9980.5 .F59 2006 (Browse shelf(Opens below))	Available	1100027161

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