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The real value of training : measuring and analyzing business outcomes and the quality of ROI / by Ron Drew Stone.

By: Material type: TextLanguage: English Publication details: New York : McGraw-Hill, c2011.Description: xvii, 302 pages. : illustration. 25 cmISBN:
  • 9781259002991
  • 1259002993
Subject(s): LOC classification:
  • HF 5549 .5 .P35 .S76 2011
Contents:
Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Open Shelf Albukhary International University LEVEL 2 HF 5549.5 .P35 .S76 2011 (Browse shelf(Opens below)) Available 1100026587
Total holds: 0

Includes bibliographical references (p. 289-290) and index.

Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI.

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