PrefaceAcknowledgmentsPart I. CULTURAL ANALYSIS PLANNING1. Introduction: Setting the Stage Rehearsal 1.1 Applying the Drama Metaphor Rehearsal 1.2 Determining Your Purposes for a Cultural Analysis Rehearsal 1.3 Identifying an Organization Rehearsal 1.4 Method Acting and Getting Real2. The Significance of the Stage Rehearsal 2.1 Creativity and Constraint Rehearsal 2.2 The Value of a Cultural Analysis Rehearsal 2.3 The Value of a Culture AnalysisPart II. CULTURAL ANALYSIS BASICS3. Step One--Understanding the Concept of Culture: Constructing the Set Rehearsal 3.1 How Do You Define Culture? Rehearsal 3.2 Playing With Metaphors Rehearsal 3.3 Writing a Cultural Analysis Proposal4. Step Two--Identifying Cultural Elements: Understanding Roles Rehearsal 4.1 Exploring Websites Rehearsal 4.2 Getting More From Our Stories Rehearsal 4.3 A Game of MetaphorsPart III. CULTURAL DATA COLLECTION AND INTERPRETATION5. Method Acting: Textual Analysis Rehearsal 5.1 Selecting Texts for Analysis Rehearsal 5.2 Content Analysis Rehearsal 5.3 Critical Linguistic Analysis6. Method Acting: Observation Rehearsal 6.2 A Potpourri of Things to Observe in Cultural Analysis Rehearsal 6.3 Alien Culture Observation Rehearsal 6.4 Note-Taking Guidelines7. Method Acting: Interviews and Surveys Rehearsal 7.1 Sample Interview Questions for "Reading" a Culture Rehearsal 7.2 Alien Culture Interviews/Surveys8. Step Four--Synthesizing and Interpreting Cultural Data: Getting Inside the Character Rehearsal 8.1 Finding a Theme Rehearsal 8.2 A Practice Stage Rehearsal 8.3 Reliability/Validity Check Rehearsal 8.4 Cultural Analysis Write-Up GuidesPart IV. CULTURAL ANALYSIS APPLICATION9. Casting Against Type: Diversity Rehearsal 9.2 Are You a Privileged Member of Your Organizational Culture? Rehearsal 9.2 Diversity Survey10. Improvisation: Managing Change Rehearsal 10.1 Forces Driving Change Rehearsal 10.2 Adapting Change Messages to the Culture Rehearsal 10.3 A Change Plan Rehearsal 10.4 A Change Case11. An Honest Portrayal: Ethics Rehearsal 11.1 Ethical Heroes Rehearsal 11.2 Applying the Economizing Value Tension Rehearsal 11.3 Applying the Power Distancing Value Tension Rehearsal 11.4 Applying the Ecologizing Value Tension Rehearsal 11.5 Other Value Tensions Rehearsal 11.6 Ethics and Communication Leadership7. Method Acting: Interviews and Surveys Rehearsal 7.1 Sample Interview Questions for "Reading" a Culture Rehearsal 7.2 Alien Culture Interviews/Surveys8. Step Four: Synthesizing and Interpreting Cultural Data: Getting Inside the Character Rehearsal 8.1 Finding a Theme Rehearsal 8.2 A Practice Stage Rehearsal 8.3 Reliability/Validity Check Rehearsal 8.4 Cultural Analysis Write-Up GuidesPart IV. CULTURAL ANALYSIS APPLICATION9. Casting Against Type: Diversity Rehearsal 9.2 Are You a Privileged Member of Your Organizational Culture? Rehearsal 9.3 Diversity Survey10. Improvisation: Managing Change Rehearsal 10.1 Forces Driving Change Rehearsal 10.2 Adapting Change Messages to the Culture Rehearsal 10.3 A Change Plan Rehearsal 10.4 A Change Case11. An Honest Portrayal: Ethics Rehearsal 11.1 Ethical Heroes Rehearsal 11.2 Applying the Economizing Value Tension Rehearsal 11.3 Applying the Power Distancing Value Tension Rehearsal 11.4 Applying the Ecologizing Value Tension Rehearsal 11.5 Other Value Tensions Rehearsal 11.6 Ethics and Communication Leadership12. The Director's Chair: Symbolic Leadership Rehearsal 12.2 Assessing Yourself as a Leader Rehearsal 12.3 Case Study of Cultural Leadership13. Reading Reviews: Organizational Effectiveness Rehearsal 13.1 How Do You Measure Effectiveness? Rehearsal 13.2 Finding the Drawbacks of the Best Fit Rehearsal 13.3 Gauging Effectiveness14. Opening Night: Conclusion Rehearsal 14.1 Action Plan for Professional Communication Development Rehearsal 14.2 Organizational Development Action PlanAppendix: Example Student AnalysisReferencesIndexAbout the Authors Rehearsal 6.1 Identifying Six Types of Rites/Rituals Rehearsal 9.1 Assess the Multiculturism of Your Organization Rehearsal 12.1 Identifying Leader Reframing Practices

"This workbook does a tremendous job of making a lot of complex information easy to understand and apply to real situations."--John Gribas, Idaho State University.